Get in touch

Looking for a loan? The fastest path is the 60-second rate check. Lenders typically respond within minutes during business hours. For everything else, the answers below cover most questions.

Already submitted a request?

A specialist or matched lender will contact you at the phone number and email you provided, usually within minutes during business hours. Keep your phone handy; a quick response keeps your request moving.

General questions & support

The fastest way to reach us is to submit the rate check form. A specialist follows up with every request by phone or text, and you can ask them anything about how our service works, or ask to update or remove your information. Please never send sensitive documents to anyone who has not verified they are your lender; if a lender needs documents, you will provide them directly through that lender's secure process.

Questions about a loan offer

Offers, rates, payments, and payoff questions are handled by the lender who made the offer. Their contact details are in the offer itself and your loan agreement. We are glad to help if you are not sure who your lender is.

Common questions are answered in our FAQ, and the requirements page covers what you will need to qualify.